STRATEGIC PLANNING FOR CLOUD APPLICATIONS
Webapper Shared Tips & Resources
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22 Ideas to Improve SaaS Customer Retention
Improving customer retention is imperative for SaaS companies. For metrics-driven SaaS companies, retention is a high priority KPI. Focusing on delighting customers and enriching their journey leads to success. We've assembled some straightforward ideas to improve SaaS customer retention.
SaaS Release Management
Seamlessly deploying software updates and new versions is crucial for SaaS companies to be competitive. Release management is the orchestration of building, testing, and deploying software releases. For SaaS companies operating at rapid speed, mastering release management is essential to push frequent upgrades while maintaining quality service.
SaaS Disasters
When SaaS providers make such mistakes, clients suffer -- and they may 'vote with their feet' as a result. We'll explore a few SaaS disasters and offer prescriptions for preventing and remedying them when they occur.
The Importance of Сreating a Great SaaS UI/UX Design
Customer experience is an essential flywheel element for growth in SaaS. The product experience IS the customer experience. Great user experiences drive higher conversions, retention and expansion. A solid UX guides users intuitively, establishes credibility, and builds brand loyalty. Because UX is critical, we share our insights on creating great UI/UX design for SaaS products.
9 Product Challenges for New SaaS Companies
We are connoisseurs of our own SaaS development dog food. -- we practice the methods we prescribe here on our blog for our own SaaS product and for those we build for others. We believe in these methods after seeing them work across a variety of markets & industries. We recently had an interaction with a startup, and we felt obligated to share a list of product challenges for new SaaS companies. As habitual problem solvers, we'll also prescribe what to do about them.
Overcoming Challenges in SaaS Sales Cycles
As a company that works on several SaaS offerings, we're well aware of the immense pressures on SaaS providers. One of the most pressing areas is sales, the lifeblood of the product. Assuming the idea is good, the product works, and marketing has built a pipeline of leads, then it's up to the sales team to bring home the deals. But sometimes it takes time...so let's take a look at SaaS sales cycles and look for ways to overcome obstacles to growth and success.
How to Prevent and Manage Scope Creep
We've been working on some projects recently where the goal posts...moved. It's a common pattern in software development, especially with fast-paced businesses. In the old days of waterfall development, perhaps it was harder to do, but systems often arrived late, out of date, and brittle. With an agile approach, changes are faster and easier to include, which can create problems. Since it's a continuous challenge in software development -- especially in SaaS -- we explain how to prevent and manage scope creep.
8 SaaS Marketing Challenges
We delve into eight primary SaaS marketing challenges, providing insights and strategies to help SaaS businesses navigate dynamic landscapes, overcome obstacles, and compete effectively in a competitive marketplace.
15 AWS Security Best Practices
Security is an ongoing process... With the explosion of cyberattacks, and the potential for more in the future, we feel compelled to share a reminder to our cloud community: it's critical to stay updated with AWS security best practices.
Securing Amazon S3 Data
Since it’s better safe than sorry, we wanted to share some insightful lessons we gathered to help you in securing Amazon S3 data.
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