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Business

Webapper consults with many SMBs. We share our knowledge and experience on business topics to help fuel manageable business growth.

5 Data-Driven Ways to Prevent Churn and Keep Your Customers Loyal

Is your SaaS business struggling to prevent churn? Are your customers ghosting you faster than a bad Tinder date? Don't worry -- with the right data-driven strategies, you can stop customers from running away and boost retention. Let’s dive into five actionable ways to prevent churn and keep your customer base happy.

5 Data-Driven Ways to Prevent Churn and Keep Your Customers Loyal2024-09-11T09:49:08-07:00

Balancing Technical Debt & Feature Development in SaaS

SaaS companies often find themselves caught between two competing priorities: developing new features to stay competitive and managing technical debt to maintain a healthy codebase. This balancing act is crucial for long-term success and sustainability. Let's explore how to conquer technical debt while looking at advantages and drawbacks.

Balancing Technical Debt & Feature Development in SaaS2024-08-26T14:36:13-07:00

Addressing Long SaaS Sales Cycles

In SaaS, long sales cycles can be a persistent challenge, especially when targeting enterprise clients. Understanding and addressing this issue is critical to driving growth and optimizing revenue streams. By identifying the key challenges and implementing strategic remedies, you can significantly reduce SaaS sales cycle times and enhance your capacity to scale.

Addressing Long SaaS Sales Cycles2024-08-20T10:48:44-07:00

SaaS Email Marketing Blunders

Email marketing remains one of the most effective tools for SaaS platforms. Whether it's cold outreach or lead nurturing, the risk/reward is often worthwhile. But things can go wrong -- SaaS email marketing blunders happen. Addressing mistakes and preventing future errors in campaigns is important to the long-term effectiveness of email marketing.

SaaS Email Marketing Blunders2024-07-30T13:30:06-07:00

SaaS Sales Automation

SaaS sales automation streamlines processes to boost efficiency and productivity. The real impact of personalized, timely communication is higher lead quality, shorter sales cycles, and better customer engagement. Centralizing data and using real-time analytics enables better decision-making and forecasting. It also allows sales teams to focus on high-value activities that drive higher conversion rates, increased revenue, and growth. We share our favorite tools and techniques for SaaS sales automation.

SaaS Sales Automation2024-07-02T13:31:35-07:00

Pillars of Enterprise-Grade SaaS

Enterprise customers have specific expectations when it comes to adopting enterprise-grade SaaS solutions. These requirements are often driven by the complex nature of their operations, the need for robust security and compliance measures, and the scale at which these solutions need to perform. We outline the pillars of enterprise-grade SaaS solutions.

Pillars of Enterprise-Grade SaaS2024-06-11T11:39:56-07:00

The Fallacy of SaaS and One Size Fits All

The idea  that SaaS applications are one-size-fits-all solutions is a common concern. This misconception stems from the perception that SaaS solutions are generic, inflexible, and unable to accommodate specific industry or business needs. Over the years, the SaaS industry has evolved significantly, and many providers now offer tailored solutions to meet specific needs within industries, verticals, and business models.

The Fallacy of SaaS and One Size Fits All2024-06-03T15:10:41-07:00

Rising SaaS Development Costs

Managing costs is a common challenge in SaaS, as providers need to continuously invest in product development and platform maintenance to meet customer needs. As a SaaS development partner and also a SaaS partner, we see the impact often. We outline problems and potential solutions for addressing rising SaaS development costs.

Rising SaaS Development Costs2024-06-05T14:12:09-07:00

SaaS Disasters

When SaaS providers make such mistakes, clients suffer -- and they may 'vote with their feet' as a result. We'll explore a few SaaS disasters and offer prescriptions for preventing and remedying them when they occur.

SaaS Disasters2023-08-01T11:49:16-07:00
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