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Become More Customer-Centric in SaaS

A customer-centric approach in SaaS is not just advantageous -- it's essential for sustained success. Prioritizing customers ensures a product-market fit that fuels user engagement and loyalty, leading to higher retention rates and organic growth rates. To create a customer-centric approach within a SaaS company, it's essential to make a customer-first mindset an integral part of your culture. We share five ways to become more customer-centric in SaaS.

10 Data Analytics Problems Your Team Faces

As sports fans, several of us at Webapper have read and appreciate Moneyball by Michael Lewis. This amazing expose from the early days of analytics changed sports forever. With baseball entering playoffs and football season kicking off, analytics tend to come to the forefront of broadcasting. It got us thinking about the common problems that data analytics teams face. Today we're going to look at those issues and talk about how to handle them.

10 Newsworthy AWS Cost Horror Stories

We recently had a wake-up call on AWS costs. As much as we love AWS, you must keep an eye on your monthly bill. Our wake-up call motivated us to think about the ways things spin out of control, which led us to seek out some newsworthy AWS cost horror stories. And as habitual cloud problem solvers, we offer our prescription for managing AWS billing more effectively.

Strategy for Modernizing a SaaS Product

Since it comes up from time to time in our community, we wanted to share a strategy that aims to overhaul and modernize a data-center based SaaS product while prioritizing quality, development velocity, and customer success. By executing this SaaS modernization strategy, your product can transition into a modern, scalable, and customer-centric solution, ensuring its competitiveness for years to come.

SaaS Release Management

Seamlessly deploying software updates and new versions is crucial for SaaS companies to be competitive. Release management is the orchestration of building, testing, and deploying software releases. For SaaS companies operating at rapid speed, mastering release management is essential to push frequent upgrades while maintaining quality service.

Download the FREE CEO’s Guide to Application Modernization

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