SaaS

The overarching goal of any SaaS organization is to build sustainable growth. Predictable Revenue, authored by Aaron Ross, outlined the engine he orchestrated at Salesforce in its early days, taking recurring from one million to one hundred million. That model is a template used by many organizations today, primarily because it's logical, scalable, and often quite effective. We outline the framework as part of our journey through the secrets of a successful business development manager.

Bugs happen, and when they do, SaaS customers can churn out. Consequently, it's necessary to hire a SaaS quality assurance manager who can eliminate as many bugs as possible.

Adding to our recommendations to help SaaS providers build a strong core, we must emphasize the importance of hiring a skilled SaaS lead developer. While a superior product manager helps set the vision, a lead developer puts ideas into action.

From original vision to bug fixes, the right cornerstone staff will help keep your SaaS ship seaworthy. And the captain of the ship, in most cases, is an excellent SaaS product manager. Here's our take on what that entails.

HR is certainly a critical element of business strategy, especially building and selling software. Bad hiring sets you back, while good moves pay huge dividends. We’d suggest looking at these 8 critical hires for any SaaS team. At some point, you’ll probably consider (or act on) hiring all of them.