SaaS

Webapper provides application development services to SaaS startups and emerging organizations. Our blog includes articles on core concepts, industry news, and important trends in SaaS.

How to Raise SaaS Prices Without Losing Customers

Raising SaaS prices is one of the most important (and often most feared) decisions for software companies. Done right, pricing adjustments can accelerate growth, reflect the value you deliver, and improve long-term profitability. Done poorly, they risk churn, customer backlash, and lost market share.

How to Raise SaaS Prices Without Losing Customers2025-08-26T10:04:05-07:00

How Companies Can Prove SaaS ROI

Your biggest customer just sent that dreaded email asking to explain your SaaS ROI. You've also had ROI questions arise in many sales opportunities. "Our CEO wants to review all vendor relationships and demonstrate clear ROI to justify renewals." The SaaS companies that can master ROI demonstration add customers, expand accounts, and command premium pricing. Let's explore why vendors get SaaS ROI proof wrong and how to fix it.

How Companies Can Prove SaaS ROI2025-08-19T09:26:16-07:00

Voice-Activated SaaS

You're juggling five different dashboards, clicking through endless menus, and switching contexts every three minutes just to get basic insights from your SaaS platform. While voice assistants have already revolutionized how we manage our personal lives, from setting reminders to controlling TVs, business software is still catching up. Voice-activated SaaS is the next logical evolution. SaaS leaders who embrace the shift to voice-activated SaaS today will define tomorrow's user experience standards.

Voice-Activated SaaS2025-08-12T10:33:35-07:00

How to Build Your SaaS Lead Qualification Checklist

You're staring at a pipeline full of 'hot' leads, but your conversion rates are disappointing. How many times have your sales reps spent weeks nurturing a prospect, only to discover they don't have budget or decision-making authority? Let's walk through building a SaaS lead qualification checklist that will save your team time and dramatically improve your close rates.

How to Build Your SaaS Lead Qualification Checklist2025-08-05T11:28:21-07:00

SaaS AI Pricing Models

You've built an incredible AI-powered SaaS product. Users love the technology, but the million-dollar question keeps you up at night: How do you price something that gets smarter over time? Get it right, and you'll capture premium revenue and accelerate adoption. Get it wrong, and you'll leave money on the table or price yourself out of the market. We examine SaaS AI pricing models to help you prepare your SaaS strategy.

SaaS AI Pricing Models2025-07-29T10:11:36-07:00

Build Your SaaS Review Site Strategy in 30 Days

In SaaS, you know reviews can make or break deals. 84% of buyers trust online reviews as much as personal recommendations. 30 focused days could transform your review presence from reactive to dominant. SaaS companies can crack the code, and today we're sharing a 30-day playbook that turns your SaaS review strategy into a revenue-driving machine.

Build Your SaaS Review Site Strategy in 30 Days2025-07-22T10:22:02-07:00

SaaS Marketing Automation

Your SaaS marketing automation dashboard, packed with numbers and gauges, still doesn't answer your CEO's critical question: "Are we getting a return on this $10K monthly marketing stack?" Many SaaS leaders are drowning in data but starving for actionable insights. Let's explore 10 KPIs that measure the ROI of your SaaS marketing automation tools.

SaaS Marketing Automation2025-07-15T14:20:55-07:00

The 90-Day SaaS Customer Success Framework

Creating excitement isn't always easy, but the impact of hitting the "aha moment" and celebrating it can pay big dividends. Imagine if you just closed a $50K annual deal. Champagne is flowing, the sales team is celebrating, and then... crickets. Three months later, that same customer is asking for a refund. The harsh reality is that most SaaS churn happens in the first 90 days, and it's destroying your growth trajectory. Let's take a shot at improving with a 90-day SaaS customer success framework.

The 90-Day SaaS Customer Success Framework2025-07-01T11:52:12-07:00

Why Your SaaS Support Team is Drowning

The notification hits your phone at 4:47 pm on a Friday. Another customer escalation, another fire to put out. Potentially another weekend ruined for your already exhausted support team. Every SaaS leader knows this scenario too well. You've watched your SaaS support team transform from eager problem-solvers into overwhelmed firefighters, constantly battling the endless stream of tickets while your customer satisfaction scores slowly slide downward.

Why Your SaaS Support Team is Drowning2025-06-17T10:49:27-07:00
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