Webapper consults with many SMBs. We share our knowledge and experience on business topics to help fuel manageable business growth.
We often hear a common misconception that SaaS is more expensive than traditional on-premises software in the long run. While it often has a recurring subscription cost, SaaS can be more cost-effective due to lower upfront costs, reduced hardware & maintenance expenses, and automatic updates.
Managing costs is a common challenge in SaaS, as providers need to continuously invest in product development and platform maintenance to meet customer needs. As a SaaS development partner and also a SaaS partner, we see the impact often. We outline problems and potential solutions for addressing rising SaaS development costs.
When SaaS providers make such mistakes, clients suffer -- and they may 'vote with their feet' as a result. We'll explore a few SaaS disasters and offer prescriptions for preventing and remedying them when they occur.
Customer experience is an essential flywheel element for growth in SaaS. The product experience IS the customer experience. Great user experiences drive higher conversions, retention and expansion. A solid UX guides users intuitively, establishes credibility, and builds brand loyalty. Because UX is critical, we share our insights on creating great UI/UX design for SaaS products.
We are connoisseurs of our own SaaS development dog food. -- we practice the methods we prescribe here on our blog for our own SaaS product and for those we build for others. We believe in these methods after seeing them work across a variety of markets & industries. We recently had an interaction with a startup, and we felt obligated to share a list of product challenges for new SaaS companies. As habitual problem solvers, we'll also prescribe what to do about them.
As a company that works on several SaaS offerings, we're well aware of the immense pressures on SaaS providers. One of the most pressing areas is sales, the lifeblood of the product. Assuming the idea is good, the product works, and marketing has built a pipeline of leads, then it's up to the sales team to bring home the deals. But sometimes it takes time...so let's take a look at SaaS sales cycles and look for ways to overcome obstacles to growth and success.
We've been working on some projects recently where the goal posts...moved. It's a common pattern in software development, especially with fast-paced businesses. In the old days of waterfall development, perhaps it was harder to do, but systems often arrived late, out of date, and brittle. With an agile approach, changes are faster and easier to include, which can create problems. Since it's a continuous challenge in software development -- especially in SaaS -- we explain how to prevent and manage scope creep.
We delve into eight primary SaaS marketing challenges, providing insights and strategies to help SaaS businesses navigate dynamic landscapes, overcome obstacles, and compete effectively in a competitive marketplace.
Generating qualified leads is essential for growing a SaaS product. As a team that not only builds SaaS products for others, we also practice what we preach on our own SaaS solution. Here are some ideas we use for SaaS lead generation, and perhaps your organization could employ a few of these tactics too.
Scaling your SaaS solution requires strategic planning, a focus on sustainable revenue growth, investment in infrastructure, iteration of processes, attention to customer satisfaction, and diligent effort with security. While each of these areas are essential in establishing your SaaS foundation, their challenges and impact magnify as you grow.
